- March 27th 9:00-12:00
- Even's, Derech HaKalanit 38 Beit Nehemia
Next-Gen Service and Asset Management with JSM and AI
agenda
When & Where
9:00 – 9:30
Gathering and Refreshments
9:45-10:15
Revolutionizing Service Management: The Future of JSM
- Best practices for asset tracking and management
- Automating asset discovery and inventory
10:15-10:45
Optimizing Incident Management with Opsgenie and ServiceOps
- Incident response and alert management with Opsgenie
- Optimizing ServiceOps for seamless operations
10:45-11:20
Break
11:20-11:40
AI-Powered Support – Enhancing Service with Intelligent Agents
- The role of AI-powered virtual agents in JSM
- Enhancing customer experience through AI-driven automation
11:40-12:00
Data-Driven Excellence – Advanced Reporting & Analytics
By Mert Ünsal, Senior Solutions Engineer at Atlassian
- Advanced reporting capabilities in JSM
- Tracking key performance indicators (KPIs) for service excellence
We thank you for your interest in participating in our event!
The event participation is free of charge but requires advanced registration due to limitation of space.
To register, please provide the following details for each person:
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